Last updated: November 5, 2026.
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of PandaFind and related services, tools, applications, and features operated under the 17labs brand (collectively, the “Service”).
The operator of the Service is identified in section 16.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
2. Description of the Service
PandaFind is an early-stage shopping assistant application that helps users surface product results from AliExpress inside AI assistants such as ChatGPT, and in the future potentially other assistant environments.
The Service is designed to help users:
- find AliExpress listings that may not appear prominently in generic web shopping results
- compare prices across marketplaces
- identify potential reseller markups on third-party marketplaces
The Service is informational only. 17labs does not sell products, process orders, handle fulfillment, or participate in the purchase contract between the user and any third-party seller or marketplace.
3. Eligibility
You must be at least 13 years old to use the Service.
The Service is not directed to children under the age of 13, and we do not knowingly permit individuals under 13 to use the Service.
4. Accounts & Access
Access to the Service may be provided through third-party assistant platforms, app stores, browsers, or other environments. You are responsible for maintaining the security of any credentials or platform accounts used to access the Service.
17labs does not control third-party authentication or assistant platforms and is not responsible for their availability, behavior, or security.
You retain your rights in the content you submit. You grant us a limited, non-exclusive license to receive, transmit, format, and otherwise process that content only as needed to provide and secure the Service you request, including through necessary service providers. Where the requested service includes storage, the license covers that storage and retrieval for the applicable retention period. It does not permit unrelated public distribution or commercial exploitation of your content.
We do not use your content to train our own general-purpose AI models. Third-party platforms you choose may process data under their own applicable terms. Personal-data processing is explained in the Privacy Policy and, where applicable, a separate Data Processing Agreement. This license does not replace a legal basis for personal-data processing.
5. Product Information and Third-Party Marketplaces
The Service may display product titles, prices, images, marketplace links, merchant names, shipping-related information, and other product metadata obtained from third-party sources.
We do not guarantee:
- the accuracy of product data
- the availability of any product
- the correctness of marketplace pricing
- the quality, legality, safety, or authenticity of any item
Prices, availability, shipping times, taxes, and product details may change without notice.
Any purchase you make is solely between you and the relevant third-party marketplace or seller.
6. Affiliate Links
Some outbound links may be affiliate links.
If you click or purchase through certain links, 17labs may earn a commission from the third-party marketplace or affiliate program, at no additional cost to you.
The existence of affiliate links does not mean that 17labs:
- endorses a particular seller
- guarantees the best available price
- acts as the merchant, reseller, or marketplace operator
7. Acceptable Use
You may use the Service for lawful personal or business purposes within the permissions and limits of your plan. If you act for an organization, you must have authority to bind it and use the accounts and data you submit. You must not access another person’s account without authorization or use the Service for unlawful surveillance.
You may not:
- scrape, harvest, or systematically extract data from the Service
- use bots or automated systems to abuse the Service
- reverse engineer or attempt to derive source code or internal logic
- circumvent technical safeguards or usage limits
- access third-party data without authorization or use the Service for unlawful surveillance
- interfere with or disrupt the Service or related systems
Usage limits may apply and may change over time.
8. Early Access & Statutory Rights
Features identified as beta, experimental, or early access may evolve. Those labels do not exclude applicable obligations or mandatory rights. Availability and contracted capabilities remain subject to the sections below and the information provided at purchase.
9. Plans, Limits, Payments & Changes
The Service is subject to the capabilities, allowances, and billing or usage periods disclosed in your applicable plan or purchase information. These Terms do not fix particular channels, integrations, feature lists, or numerical allowances. Information about the service you purchase remains part of the applicable purchase relationship and cannot be overridden by a general statement that features may change.
When an applicable allowance is exhausted, the affected sending, receiving, or other operation is blocked until allowance becomes available again under the plan’s terms. We do not promise continued processing through an alternative mode, automatic overage, or deferred delivery of blocked operations.
We may evolve the Service. Material changes to contracted features remain subject to applicable notice, conformity, cancellation, and other mandatory rights. For material changes to these Terms that adversely affect you, we will give at least 30 days’ advance notice, unless applicable law requires a different period or an urgent legal or security need requires an earlier change. Changes do not apply retroactively. You may stop using the Service, and any termination or refund rights available under applicable law or your purchase terms remain available.
If you purchase a paid plan, the price, billing interval, renewal terms, and limits are disclosed before purchase. You can manage or cancel renewal through the subscription-management route shown in your account or purchase confirmation. Applicable purchase terms, any specific refund policy, and mandatory law govern cancellation, statutory withdrawal, and refunds. Any merchant of record is identified at checkout.
10. Third-Party Platforms and Services
The Service relies on third-party platforms and services, including:
- AI assistant platforms
- cloud infrastructure providers
- marketplaces and affiliate programs
- analytics, support, and security vendors
Your use of third-party platforms is subject to their respective terms and policies. 17labs is not responsible for third-party services and does not control their availability or behavior.
11. Disclaimers
The Service is intended for general consumer shopping discovery and comparison purposes only. It does not provide legal, financial, tax, customs, consumer protection, or other professional advice.
We do not guarantee that any result is the cheapest, safest, best, or most suitable option for your needs.
12. Limitation of Liability
We remain responsible for our obligations under applicable law. We do not guarantee uninterrupted operation, error-free third-party information or automated assessments, or outcomes controlled by an external platform or connected service.
Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited, including mandatory data-protection rights. If you are a consumer, you retain all mandatory remedies and rights to compensation.
For paid business use only, to the extent permitted by applicable law, our aggregate liability arising out of the Service is limited to the fees you paid or owe for the Service in the 12 months before the event giving rise to the claim. The exceptions above prevail. We exclude indirect business losses only to the extent lawful. This contractual cap does not apply to consumer use or automatically impose a zero cap on free use.
13. Business Customer Indemnification
This section applies only to business customers, to the extent permitted by law. You will indemnify us against third-party claims and reasonable associated costs to the extent caused by unlawful content you submit or your material breach of these Terms. It does not cover the part of a claim caused by our own breach, negligence, or unlawful conduct.
We will give you prompt notice of the claim and reasonable control of its defense, subject to reasonable cooperation and protection of our interests. No settlement may impose an admission or non-monetary obligation on us without our consent, which will not be unreasonably withheld. This indemnity does not apply to consumers.
14. Suspension & Termination
We may suspend or terminate access where reasonably necessary to address a material breach, abuse, a security risk, non-payment, or a legal obligation. Where lawful and practicable, we will explain the reason and allow you to remedy a remediable breach. Urgent protective action may be taken immediately.
You may stop using the Service and request account closure through the available account controls or by contacting us. Closing an account does not by itself cancel a separately billed subscription: use the cancellation route in your account or purchase confirmation. Applicable termination, refund, data-access, and deletion rights remain available. Ending access does not erase copies already delivered to third-party services.
15. Governing Law & Dispute Resolution
These Terms are governed by Spanish law. If you are a consumer, this choice does not deprive you of any mandatory protection available under the law that would otherwise apply to you.
Disputes may be brought before the courts competent under applicable law, including courts where you live when consumer law allows. These Terms do not impose mandatory arbitration or a waiver of class or representative actions. After a dispute arises, the parties may agree to an available alternative dispute-resolution procedure where lawful.
16. Operator & Legal Contact
RAMON HERAS GARCIA, trading as 17labs, established in Spain.
- Tax identification number (NIF): 77199094P
- Address: Calle Luis Braille, n.º 9, 29007 Málaga, Spain
- Legal and privacy contact: legal@17labs.ai
17. Regional Terms
The Service is offered internationally, subject to applicable law and supported availability. These supplements apply where their legal conditions are met. If an applicable supplement conflicts with the global Terms, the supplement prevails for that matter. Mandatory rights remain available even if your jurisdiction is not listed below. A free, beta, or early-access label does not remove those rights.
A. European Economic Area
You retain mandatory rights concerning the supply, conformity, modification, and termination of digital services, including remedies and any applicable withdrawal rights. Contractual disclaimers and business-only provisions do not override those rights or mandatory jurisdiction rules.
B. United Kingdom
Where UK consumer law applies, you retain statutory rights concerning reasonable care and skill, conformity, and remedies for a service that is not supplied as agreed. Any applicable cancellation or withdrawal rights and access to competent courts remain unaffected.
C. Switzerland
Swiss mandatory consumer protections and any applicable rights concerning cancellation, defects, and dispute resolution prevail. These Terms do not represent that every Swiss purchase has the same withdrawal regime as an EU purchase.
D. United States
You retain rights and remedies that cannot be excluded under applicable federal or state law. These Terms do not impose mandatory arbitration or waive class or representative actions. Any paid recurring service remains subject to applicable disclosure, authorization, renewal, and cancellation requirements.
E. Canada and Quebec
Applicable federal and provincial consumer protections prevail. If Quebec consumer law applies, these Terms do not require mandatory arbitration, waiver of class-action rights, or proceedings outside a court available under that law. Mandatory language, notice, and distance-contract requirements remain applicable; no choice-of-language provision overrides them.
F. Brazil
You retain mandatory rights under applicable Brazilian consumer law, including applicable rights concerning distance contracts, defective services, cancellation, and access to competent authorities and courts. Liability and indemnity provisions do not exclude rights that cannot lawfully be waived.
G. Australia
If the Australian Consumer Law applies, our services come with consumer guarantees that cannot be excluded. Nothing in these Terms limits the remedies or compensation available under that law, including remedies for major failures and failures not remedied within a reasonable time.
H. New Zealand
Where the Consumer Guarantees Act or other mandatory New Zealand consumer protections apply, you retain their guarantees and remedies. General disclaimers and business-only limitations do not exclude rights that cannot lawfully be contracted out of.
I. Other Jurisdictions and Availability
Mandatory local rules concerning consumer protection, privacy, language, contracting, and dispute resolution prevail where applicable, including in Asian and other markets. The Service may be restricted where required by law. These Terms do not waive any local information or consent that must be provided separately.